Download high-quality and well-structured Bpharm 1st-Semester notes in pdf format. The notes are in easy language and easy to remember covering all the topics of the syllabus.
Syllabus
Unit 3
Elements of Communication: Introduction, Face to Face Communication – Tone of
Voice, Body Language (Non-verbal communication), Verbal Communication, Physical
Communication
Communication Styles: Introduction, The Communication Styles Matrix with example
for each -Direct Communication Style, Spirited Communication Style, Systematic
Communication Style, Considerate Communication Style
Unit 2
